Phone Call Etiquettes You Need for Daily Use

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Phone Call Etiquettes You Need for Daily Use

By James Hughes

An etiquette is a set of moral practices in human relationships or conducts. Wherever you have to relate with a fellow human, there is a set of practices you need to observe. Paying due attention to such makes a good and upwardly mobile relationship.The focus of the write-up is on phone call, which is an everyday thing for phone users. There is the need to bring the etiquettes to use so that every time we make or receive calls, we have a pleasant experience.Think of it, how do you feel when you initiate a call and the receiver picks up the phone but says nothing? Isn’t that a call for insult or an attempt to waste your time and airtime? Probably, the receiver sees you an intruder or your call as a spam and therefore, tends to behave that way. If a known person is the caller and you do not want to receive the call at the moment, it would be a better option to send a text message or call back later.In making calls for a rewarding conversation, every caller and receiver must be conscious of the following:
  1. When you initiate a call allow the receiver to say ‘Hello’ before you continue but, if that is not forthcoming then, let your greeting break the silence.
  2. Conventionally, it is not ideal you interrupt your caller or receiver, while talking rather respect each other’s right to talk at a given time.
  3. When you are not clear on the subject of discussion seek a recall from your call partner other than letting it pass, only to later give the impression of your inattentiveness.
  4. Do not hang up on the caller for whatever reasons. Call ethics demand you allow him or her terminate the call like he or she started without your consent.
  5. Do not make a drop call to a person you are meeting for the first time. For no reason should you also make a drop call to a business partner or your boss, except there is an agreement to do so. Drop calls are expected only to close relatives, friends and those you share an informal relationship, when you do not have enough call credit. Do not abuse the privilege drop calls provides, especially when you habitually irritate your receivers with them. You could also forfeit helpful responses which drop calls afford you when the need arises.
  6. Make your phone conversation lively just as you would do in any other natural means of communication.
  7. Maintain a naturally moderate voice tone so that your call partner would not have to strain his or her hearing ability in order to make sense of your speech.
  8. Make your phone conversation as friendly as possible with considerable level of humour. Avoid dry and monotonous conversation because it is capable of limiting the achievement of the purpose of communication. And in order to enlisting a lasting experience, as well as sustaining good relationship, a good sense of humour is invariably a necessity.
  9. Do not initiate a call when it is clear your call credit cannot sustain the length of conversation. It does not also speak well of you as a caller in a business or conference call to abruptly end your call without achieving the aim for which it was initiated in the first place.
  10. The best call you could possibly have is when you leave a lasting impression in the mind of your call partner(s). This is the ultimate; go for it.

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